Frequently asked questions

Personalised Ayurvedic consultations focused on long-term health, chronic conditions, and lifestyle-related imbalances, delivered through online and in-person sessions.

For individuals seeking a thoughtful, root-cause–oriented approach to health, and for those who want to apply Ayurveda meaningfully in daily and seasonal life—for themselves and their families

Your first consultation includes a comprehensive review of your health history, current concerns, lifestyle, and goals.
Time is taken to understand patterns and root causes before any recommendations are made. You will receive a clear, practical plan and guidance on how to implement it step by step.

Yes. I do consult with children.
All recommendations are age-appropriate, gentle, and designed in consultation with the parent or caregiver. Complex or acute paediatric conditions requiring immediate medical care are not addressed.

Chronic digestive, hormonal, metabolic, stress-related, autoimmune, inflammatory, and lifestyle-related conditions.

If you are unsure whether your concern is appropriate, please enquire before booking.

If you have already been taking drugs prescribed by your home doctor, please bring them with you for clarification or possible drug interactions and correlations with the new condition.

Payment Policy

• All consultations (online and in-person) must be paid in full at the time of booking.

• Appointments are considered confirmed only after payment is received.

• Fees are non-transferable to another individual without prior approval.

Accepted Payment Methods

Payments are accepted online via the secure payment methods provided at the time of booking.
If you experience any difficulty completing payment, please contact us prior to your appointment.

Cancellation & Rescheduling Policy

• A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.

• Appointments cancelled or rescheduled with less than 24 hours’ notice will incur a $30 cancellation fee.

• The remaining balance (if applicable) will be refunded to the original payment method within 5 working days.

• If you reschedule within 7 days, the $30 cancellation fee may be applied as credit toward the rescheduled appointment.

• Each appointment may be rescheduled once only.

Missed Appointments (No-Shows)

• Appointments missed without notice will be treated as no-shows.

• No-shows are non-refundable and non-transferable.

Practitioner-Initiated Changes

In the rare event that your appointment needs to be cancelled or rescheduled by the practitioner, you will be offered:

• A full refund or

• Priority rescheduling at a mutually convenient time

Refund Policy

• Consultation fees are refundable only in accordance with the cancellation policy above.

• Once a consultation has been completed, no refunds are provided.

• Follow-up email support included with the consultation is non-refundable.

Insurance & Reimbursement

• Insurance coverage and reimbursement are determined solely by your insurance provider.

• We recommend confirming coverage directly with your insurer prior to booking.

• Please note that online consultations are typically not covered by insurance providers.

Agreement to Policy

By booking an appointment, you confirm that you have read, understood, and agreed to this Payment & Cancellation Policy.

This policy is subject to change without prior notice and applies to all appointments booked after the effective date.

Chronic digestive, hormonal, metabolic, stress-related, autoimmune, inflammatory, and lifestyle-related conditions. If you are unsure whether your concern is appropriate, please enquire before booking.

No. This practice complements medical care. You are encouraged to continue regular follow-ups with your primary healthcare provider.