{"id":122,"date":"2016-02-19T09:27:32","date_gmt":"2016-02-19T09:27:32","guid":{"rendered":"http:\/\/plethorathemes.com\/healthflex\/health-coach\/?page_id=122"},"modified":"2025-12-13T08:28:57","modified_gmt":"2025-12-13T08:28:57","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/savyasachiayurveda.com\/index.php\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;0&#8243; full_height=&#8221;0&#8243; sep_bottom=&#8221;separator_bottom sep_angled_positive_bottom&#8221; particles=&#8221;0&#8243; css=&#8221;.vc_custom_1457514077373{padding-top: 96px !important;padding-bottom: 64px !important;}&#8221;][vc_column][vc_empty_space height=&#8221;64px&#8221;][\/vc_column][vc_column width=&#8221;2\/3&#8243; margin=&#8221;margin_bottom_grid&#8221;][vc_toggle title=&#8221;What are your consultations for?&#8221; el_id=&#8221;1447064341323-f6ee47d8-32bf&#8221;]Personalised Ayurvedic consultations focused on long-term health, chronic conditions, and lifestyle-related imbalances, delivered through online and in-person sessions.[\/vc_toggle][vc_toggle title=&#8221;Who is this practice for?&#8221; el_id=&#8221;1447064412741-3e356338-032d&#8221;]For individuals seeking a thoughtful, root-cause\u2013oriented approach to health, and for those who want to apply Ayurveda meaningfully in daily and seasonal life\u2014for themselves and their families[\/vc_toggle][vc_toggle title=&#8221;What happens if I am a new patient?&#8221; el_id=&#8221;1447064451796-0645cbf1-8947&#8243;]Your first consultation includes a comprehensive review of your health history, current concerns, lifestyle, and goals.<br data-start=\"2216\" data-end=\"2219\" \/>Time is taken to understand patterns and root causes before any recommendations are made. You will receive a clear, practical plan and guidance on how to implement it step by step.[\/vc_toggle][vc_toggle title=&#8221;Do you examine or consult with children?&#8221; el_id=&#8221;1447064555113-315c72fb-176e&#8221;]Yes. I do consult with children.<br data-start=\"861\" data-end=\"864\" \/>All recommendations are age-appropriate, gentle, and designed in consultation with the parent or caregiver. Complex or acute paediatric conditions requiring immediate medical care are not addressed.[\/vc_toggle][vc_toggle title=&#8221;What concerns do you work with?&#8221; el_id=&#8221;1447065607650-fbb48814-35d7&#8243;]<\/p>\n<p data-start=\"1677\" data-end=\"1792\">Chronic digestive, hormonal, metabolic, stress-related, autoimmune, inflammatory, and lifestyle-related conditions.<\/p>\n<p data-start=\"1794\" data-end=\"1879\">If you are unsure whether your concern is appropriate, please enquire before booking.<\/p>\n<p>If you have already been taking drugs prescribed by your home doctor, please bring them with you for clarification or possible drug interactions and correlations with the new condition.[\/vc_toggle][vc_toggle title=&#8221;Payment and cancellation policy&#8221; el_id=&#8221;1447065636406-978b4ed0-e711&#8243;]<\/p>\n<h3 data-start=\"407\" data-end=\"425\">Payment Policy<\/h3>\n<ul data-start=\"426\" data-end=\"667\">\n<li data-start=\"426\" data-end=\"517\">\n<p data-start=\"428\" data-end=\"517\">All consultations (online and in-person) must be <strong data-start=\"477\" data-end=\"516\">paid in full at the time of booking<\/strong>.<\/p>\n<\/li>\n<li data-start=\"518\" data-end=\"593\">\n<p data-start=\"520\" data-end=\"593\">Appointments are considered <strong data-start=\"548\" data-end=\"592\">confirmed only after payment is received<\/strong>.<\/p>\n<\/li>\n<li data-start=\"594\" data-end=\"667\">\n<p data-start=\"596\" data-end=\"667\">Fees are non-transferable to another individual without prior approval.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"669\" data-end=\"672\" \/>\n<h3 data-start=\"674\" data-end=\"702\">Accepted Payment Methods<\/h3>\n<p data-start=\"703\" data-end=\"895\">Payments are accepted online via the secure payment methods provided at the time of booking.<br data-start=\"795\" data-end=\"798\" \/>If you experience any difficulty completing payment, please contact us prior to your appointment.<\/p>\n<hr data-start=\"897\" data-end=\"900\" \/>\n<h3 data-start=\"902\" data-end=\"940\">Cancellation &amp; Rescheduling Policy<\/h3>\n<ul data-start=\"941\" data-end=\"1440\">\n<li data-start=\"941\" data-end=\"1028\">\n<p data-start=\"943\" data-end=\"1028\">A minimum of <strong data-start=\"956\" data-end=\"976\">24 hours\u2019 notice<\/strong> is required to cancel or reschedule an appointment.<\/p>\n<\/li>\n<li data-start=\"1029\" data-end=\"1143\">\n<p data-start=\"1031\" data-end=\"1143\">Appointments cancelled or rescheduled with <strong data-start=\"1074\" data-end=\"1104\">less than 24 hours\u2019 notice<\/strong> will incur a <strong data-start=\"1118\" data-end=\"1142\">$30 cancellation fee<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1144\" data-end=\"1258\">\n<p data-start=\"1146\" data-end=\"1258\">The remaining balance (if applicable) will be refunded to the original payment method within <strong data-start=\"1239\" data-end=\"1257\">5 working days<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1259\" data-end=\"1387\">\n<p data-start=\"1261\" data-end=\"1387\">If you reschedule within <strong data-start=\"1286\" data-end=\"1296\">7 days<\/strong>, the $30 cancellation fee may be applied as <strong data-start=\"1341\" data-end=\"1351\">credit<\/strong> toward the rescheduled appointment.<\/p>\n<\/li>\n<li data-start=\"1388\" data-end=\"1440\">\n<p data-start=\"1390\" data-end=\"1440\">Each appointment may be rescheduled <strong data-start=\"1426\" data-end=\"1439\">once only<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1442\" data-end=\"1445\" \/>\n<h3 data-start=\"1447\" data-end=\"1481\">Missed Appointments (No-Shows)<\/h3>\n<ul data-start=\"1482\" data-end=\"1611\">\n<li data-start=\"1482\" data-end=\"1551\">\n<p data-start=\"1484\" data-end=\"1551\">Appointments missed without notice will be treated as <strong data-start=\"1538\" data-end=\"1550\">no-shows<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1552\" data-end=\"1611\">\n<p data-start=\"1554\" data-end=\"1611\">No-shows are <strong data-start=\"1567\" data-end=\"1585\">non-refundable<\/strong> and <strong data-start=\"1590\" data-end=\"1610\">non-transferable<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1613\" data-end=\"1616\" \/>\n<h3 data-start=\"1618\" data-end=\"1652\">Practitioner-Initiated Changes<\/h3>\n<p data-start=\"1653\" data-end=\"1771\">In the rare event that your appointment needs to be cancelled or rescheduled by the practitioner, you will be offered:<\/p>\n<ul data-start=\"1772\" data-end=\"1848\">\n<li data-start=\"1772\" data-end=\"1794\">\n<p data-start=\"1774\" data-end=\"1794\">A full refund <strong data-start=\"1788\" data-end=\"1794\">or<\/strong><\/p>\n<\/li>\n<li data-start=\"1795\" data-end=\"1848\">\n<p data-start=\"1797\" data-end=\"1848\">Priority rescheduling at a mutually convenient time<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1850\" data-end=\"1853\" \/>\n<h3 data-start=\"1855\" data-end=\"1872\">Refund Policy<\/h3>\n<ul data-start=\"1873\" data-end=\"2109\">\n<li data-start=\"1873\" data-end=\"1962\">\n<p data-start=\"1875\" data-end=\"1962\">Consultation fees are refundable only in accordance with the cancellation policy above.<\/p>\n<\/li>\n<li data-start=\"1963\" data-end=\"2033\">\n<p data-start=\"1965\" data-end=\"2033\">Once a consultation has been completed, <strong data-start=\"2005\" data-end=\"2019\">no refunds<\/strong> are provided.<\/p>\n<\/li>\n<li data-start=\"2034\" data-end=\"2109\">\n<p data-start=\"2036\" data-end=\"2109\">Follow-up email support included with the consultation is non-refundable.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2111\" data-end=\"2114\" \/>\n<h3 data-start=\"2116\" data-end=\"2145\">Insurance &amp; Reimbursement<\/h3>\n<ul data-start=\"2146\" data-end=\"2408\">\n<li data-start=\"2146\" data-end=\"2234\">\n<p data-start=\"2148\" data-end=\"2234\">Insurance coverage and reimbursement are determined solely by your insurance provider.<\/p>\n<\/li>\n<li data-start=\"2235\" data-end=\"2314\">\n<p data-start=\"2237\" data-end=\"2314\">We recommend confirming coverage directly with your insurer prior to booking.<\/p>\n<\/li>\n<li data-start=\"2315\" data-end=\"2408\">\n<p data-start=\"2317\" data-end=\"2408\">Please note that <strong data-start=\"2334\" data-end=\"2384\">online consultations are typically not covered<\/strong> by insurance providers.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2410\" data-end=\"2413\" \/>\n<h3 data-start=\"2415\" data-end=\"2438\">Agreement to Policy<\/h3>\n<p data-start=\"2439\" data-end=\"2559\">By booking an appointment, you confirm that you have read, understood, and agreed to this Payment &amp; Cancellation Policy.<\/p>\n<p>This policy is subject to change without prior notice and applies to all appointments booked after the effective date.[\/vc_toggle][vc_toggle title=&#8221;&#8221; el_id=&#8221;1447065710387-d413605d-104e&#8221;]Chronic digestive, hormonal, metabolic, stress-related, autoimmune, inflammatory, and lifestyle-related conditions. If you are unsure whether your concern is appropriate, please enquire before booking.[\/vc_toggle][vc_toggle title=&#8221;Are you a replacement for my doctor?&#8221; el_id=&#8221;1457513256457-224bce79-14b6&#8243;]<\/p>\n<p data-start=\"2875\" data-end=\"3007\">No. This practice complements medical care. You are encouraged to continue regular follow-ups with your primary healthcare provider.<\/p>\n<p>[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][vc_row color_set=&#8221;black_section&#8221; full_width=&#8221;0&#8243; full_height=&#8221;0&#8243; transparent_overlay=&#8221;gradient_film_to_bottom&#8221; background=&#8221;bgimage&#8221; bgimage=&#8221;296&#8243; parallax=&#8221;0&#8243;][vc_column]<div class=\"section_header subtitle_bottom   fancy text-center\">\n\n    <h2 style=\"text-align: center;\">Subscribe to our newsletter<\/h2>\n\n\n        <p >and get recipes and fitness tips<\/p>\n<\/div>[\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;0&#8243; full_height=&#8221;0&#8243; sep_bottom=&#8221;separator_bottom sep_angled_positive_bottom&#8221; particles=&#8221;0&#8243; css=&#8221;.vc_custom_1457514077373{padding-top: 96px !important;padding-bottom: 64px !important;}&#8221;][vc_column][vc_empty_space height=&#8221;64px&#8221;][\/vc_column][vc_column width=&#8221;2\/3&#8243; margin=&#8221;margin_bottom_grid&#8221;][vc_toggle title=&#8221;What are your consultations for?&#8221; el_id=&#8221;1447064341323-f6ee47d8-32bf&#8221;]Personalised Ayurvedic consultations focused on long-term health, chronic conditions, and lifestyle-related [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"class_list":["post-122","page","type-page","status-publish","hentry"],"ticketed":false,"_links":{"self":[{"href":"https:\/\/savyasachiayurveda.com\/index.php\/wp-json\/wp\/v2\/pages\/122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/savyasachiayurveda.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/savyasachiayurveda.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/savyasachiayurveda.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/savyasachiayurveda.com\/index.php\/wp-json\/wp\/v2\/comments?post=122"}],"version-history":[{"count":4,"href":"https:\/\/savyasachiayurveda.com\/index.php\/wp-json\/wp\/v2\/pages\/122\/revisions"}],"predecessor-version":[{"id":598,"href":"https:\/\/savyasachiayurveda.com\/index.php\/wp-json\/wp\/v2\/pages\/122\/revisions\/598"}],"wp:attachment":[{"href":"https:\/\/savyasachiayurveda.com\/index.php\/wp-json\/wp\/v2\/media?parent=122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}